Thames Water, the UK’s largest water and wastewater services company, has ceased its operations in the West Twyford area.
We would like to inform residents that Affinity Water is now the official water supplier for the West Twyford area, previously served by Thames Water. As of now, your water supply comes from Affinity Water, bringing with it a commitment to reliable service and high-quality drinking water for our community. However, Thames Water will continue to be your sewerage provider.
What does this change mean for you?
– Water Supply: Affinity Water is now responsible for supplying clean, safe water to your property. If you have any questions or concerns about your water service, please reach out to Affinity Water’s customer support. CLICK HERE FOR AFFINITY WATER CONTACT INFORMATION.
– Sewerage Services: Thames Water will continue to be your sewerage provider. Although Affinity Water supplies the water to your property, Thames Water remains responsible for handling all wastewater processing and sewage-related services. If you experience issues such as sewer-related problems or wastewater backups, please contact Thames Water directly for assistance. CLICK HERE TO REPORT A PROBLEM TO THAMES WATER.
We hope this change in service providers will be smooth and straightforward. For further information, feel free to visit the Affinity Water and Thames Water websites to stay updated on their services and reach out if you have specific queries.
Please visit our Emergency Contacts page for all important local service contact information.